Access and Visitation and Coronavirus (COVID-19)

An emergency order was issued on March 17th, 2020 by the Texas Supreme Court related to family law cases. The emergency order clarifies visitation and access as related to Spring vacation. It states that the right to possession during Spring vacation should follow the original published school schedule and should not be affected by extended school closures due to the COVID-19 pandemic. While we can't provide you any legal advice, we can provide you with this information. For additional guidance, we would encourage you to contact our Access and Visitation Hotline, Monday through Friday, 1:00-5:00 PM Central time, at: 866-292-4636. Calls will be answered in English and Spanish.

You can also visit for answers to frequently asked questions related to Covid19.

Access and Visitation Hotline

The Texas Office of the Attorney General Child Support Division operates a toll free telephone hotline which provides easy access for non-custodial parents across Texas to basic legal information, education and resources on the following issues:

  • Access, visitation and custody;
  • Paternity establishment;
  • The child support order process;
  • Modifications and enforcements.

To speak with a parenting time specialist on this hotline, please call 1-(866) 292-4636 Monday thru Friday from 1:00 pm until 5:00 pm. Calls will be answered in English and in Spanish.

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