Access and Visitation and Coronavirus (COVID-19)

Pursuant to the Texas Supreme Court most recent order which clarifies access and visitation as related to the Stay-At-Home order. It states: “In determining a person’s right to possession of and access to a child under a court-ordered possession schedule, the existing trial court order controls in all instances. Possession of and access to a child shall not be affected by any shelter-in-place order or other order restricting movement issued by a governmental entity that arises from the pandemic. The original published school schedule shall also control, and possession and access shall not be affected by the school’s closure that arises from the pandemic. Nothing herein prevents parties from altering a possession schedule by agreement if allowed by their court order(s), or courts from modifying their orders on an emergency basis or otherwise.”

While we can’t provide you with any legal advice, we can provide you with this information. For additional guidance, we would encourage you to contact our Access and Visitation Hotline, Monday through Friday, 1:00-5:00 pm. Central time, at: 866-292-4636. Calls will be answered in English and Spanish.

You can also visit for answers to frequently asked questions related to Covid19.

Access and Visitation Hotline

The Texas Office of the Attorney General Child Support Division operates a toll free telephone hotline which provides easy access for non-custodial parents across Texas to basic legal information, education and resources on the following issues:

  • Access, visitation and custody;
  • Paternity establishment;
  • The child support order process;
  • Modifications and enforcements.

To speak with a parenting time specialist on this hotline, please call 1-(866) 292-4636 Monday thru Friday from 1:00 pm until 5:00 pm. Calls will be answered in English and in Spanish.

View Frequently Asked Questions

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